Privacy Policy

1. Who We Are

Candere Health, LLC is a physician-guided health and wellness platform providing personalized longevity and preventive health services through telehealth and related healthcare providers.

Our services may include health assessments, laboratory testing coordination, physician consultations, personalized wellness plans, and ongoing health support.

If you have any questions about this Privacy Policy, please contact us through our website at:

Website: https://canderehealth.com/

2. Information We Collect

a) Information You Provide Directly

When you complete an assessment, request a consultation, create an account, or contact us, we may collect: Full name, Email address, Phone number, Date of birth, Gender, Address, Health goals and lifestyle information, Medical history, medications, allergies, and symptoms, Laboratory results or health records you choose to provide, Payment and billing information (processed securely through our payment provider), Communications sent through email, forms, phone, or other channels.

b) Information Collected Automatically

When you visit our website, we may automatically collect: IP address, Browser type and version, Device type, Operating system, Pages viewed, Time spent on our website, Referral source, Cookies and similar tracking technologies.

c) Health Information

As part of providing health and wellness services, we may collect health-related information including: Medical history, Current medications, Laboratory and diagnostic results, Biomarker data, Physician notes, Treatment recommendations, Progress and follow-up information. Health information is collected only as necessary to provide our services and is handled in accordance with applicable privacy laws.

3. How We Use Your Information

We may use your information to:

Schedule and manage appointments

Coordinate laboratory testing and home phlebotomy services

Connect you with licensed healthcare providers

Develop personalized wellness recommendations

Communicate regarding appointments, results, and follow-up care

Process payments

Improve our website and services

Maintain internal records

Comply with legal and regulatory obligations

Send promotional communications where you have provided consent

You may unsubscribe from marketing communications at any time.

4. How We Share Your Information

We do not sell your personal information.

We may share information only in the following circumstances:

a) Service Providers

We work with trusted third-party providers including scheduling platforms, payment processors, laboratories, pharmacies, technology providers, and website hosting services that help us operate our business.

b) Healthcare Providers

We may share relevant health information with licensed physicians, healthcare professionals, laboratories, pharmacies, and other clinical partners as necessary to provide your care.

c) Legal Requirements

We may disclose information when required by law, court order, governmental authority, or to protect the rights, safety, or property of Candere Health, our providers, or others.

d) Business Transfers

If Candere Health is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards designed to protect your information, including:

SSL/TLS encrypted connections

Secure cloud-based systems

Access controls and authentication

Limited employee access

Routine security monitoring

Although we take reasonable measures to protect your information, no method of electronic transmission or storage is completely secure.

6. Data Retention

We retain your information only as long as necessary to:

Provide our services

Maintain healthcare records

Meet legal and regulatory obligations

Resolve disputes

Enforce our agreements

When information is no longer required, it is securely deleted or anonymized where appropriate.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Enable website functionality

Remember user preferences

Analyze website traffic

Measure advertising effectiveness

Improve user experience

These technologies may include:

Essential Cookies

Analytics Cookies

Advertising Cookies

You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

8. Your Privacy Rights

Depending on applicable law, you may have the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of your information where permitted by law

Withdraw consent where processing is based on consent

Opt out of marketing communications

Request a copy of your information in a portable format where applicable

To exercise these rights, please contact us through our website.

9. Children's Privacy

Candere Health services are intended only for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under 18 years of age. If we learn that such information has been collected, we will take reasonable steps to delete it.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with an updated Effective Date. Continued use of our website or services after changes become effective constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Candere Health, LLC

Website: https://canderehealth.com/